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Copay Health AI
Copay Health AI Navi AI • Billing Assistant

AI-driven financial engagement for healthcare

Capture payments, reduce bad debt, and keep patients out of billing call queues — with wallet-first journeys and AI-driven payment plans.

Pre-visit readiness AI-driven payment plans Apple Pay / Google Pay Spanish + patient-friendly language Recovery without collections friction
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Built for
Hospitals • Clinics • Oncology • Ambulatory
Rollout
Start with one module, expand anytime
Navi AI • Patient message preview
Hi Maria — I can help with your balance from your recent visit. Would you like to pay now, set up a plan, or schedule a callback?
Can I split it into payments?
Yes. Based on your balance, here are AI-driven options: 3 payments of $43 monthly — or choose a different schedule.
Demo uses mock data. Production connects to your systems.

Real financial outcomes for providers

Executive-friendly metrics. Detailed workflows live inside each module page.

Pre-visit readiness
↓ 18–30%
no-shows & same-day cancels
Post-visit resolution
↑ 12–25%
patient collections
Navi callback routing
↓ 20–40%
inbound billing calls
Wallet-first UX
↑ 2–3×
digital wallet adoption
AI-timed nudges No portal friction Share links for family & friends Modular implementation

AI payment journeys

Four modules, one Copay Health AI layer. Start with one module and expand.

Pre-visit Module Reduce no-shows

Confirm appointments only when payment is ready

AI estimates responsibility and delivers wallet-ready links via SMS/email.

Explore Pre-visit →
Post-visit Module Increase collections

Resolve balances before bad debt

Navi delivers right-time nudges and AI-driven payment plans — no logins.

Explore Post-visit →
Recovery Module Protect relationships

Keep patients out of collections

Gentle outreach for aging balances plus share links before escalation.

Explore Recovery →
Oncopay – Oncology Platform Specialty-ready

Oncology-tuned tracking for high-cost care

Track copays and balances per regimen. Built for complex coverage and therapies.

Explore Oncopay →

Meet Navi — AI Billing Assistant

Navi explains balances in patient-friendly language, offers AI-driven payment plans, and schedules callbacks based on patient availability — reducing inbound calls and improving collections.

Open Navi demo Request a demo
Callback scheduling
Patient windowTue 2–4 PM
QueueBilling • Imaging
OutcomeFewer inbound calls
AI-driven plan
Balance$128.40
Option3 × $43
PayWallet-first

Why Copay Health AI

A platform built around AI journeys, not portal logins and phone calls.

Copay Health AI
  • ✓ AI-driven payment journeys
  • ✓ Digital wallets (Apple Pay / Google Pay)
  • ✓ No patient portal friction
  • ✓ Modular rollout
  • ✓ Specialty-ready (Oncology, Imaging, Dental, Pharmacy)
Traditional platforms
  • — Generic outreach
  • — Limited wallet-first UX
  • — Portal/account friction
  • — All-or-nothing implementations
  • — Limited specialty workflows

Ready to see Copay Health AI in action?

We’ll tailor the demo to your workflow: hospitals, clinics, oncology, imaging, dental, pharmacy and more.

Request a demo