Security & compliance

Built for healthcare-grade security and privacy.

A secure, compliant foundation that supports HIPAA, HITECH and payment industry requirements.

Security foundations

Designed for regulated healthcare payments

Copay Health AI is built for organizations that must protect PHI, PCI data and patient trust. Security is part of the product, not an add-on.

Data protection

Encryption in transit and at rest, strong key management and tight separation of data by client.

Access controls

Role-based access, least-privilege principles and audit trails for key actions.

Operational security

Security reviews, secure SDLC practices and regular testing built into releases.

Compliance posture

Copay Health AI is designed to support your obligations under healthcare and payments regulations.

  • HIPAA and HITECH-aligned architecture and processes.
  • PCI DSS considerations for handling cardholder data.
  • Support for BAAs and required contractual commitments.

Working with your teams

We expect your legal, compliance and security teams to ask detailed questions about how data moves through Copay Health AI.

We support that process with:

  • Architecture and data flow documentation.
  • Responses to security questionnaires.
  • Clear delineation of responsibilities between your systems and ours.