Navi – AI Billing Assistant

Give patients answers. Capture payments.

Navi AI sits on top of Copay Health AI to explain balances, present digital wallet options, offer AI-driven payment plans, and schedule callbacks — without sending patients into a portal.

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What you’re seeing

Interactive mock-up

This page is designed for leadership demos. No PHI. No live billing data. It shows how Navi AI communicates: short, clear, patient-friendly, and action-oriented.

Try it

Ask Navi AI a billing question.

Tap a sample message or type your own. In production, responses would be driven by real balances, visit types, and your organization’s rules.

Explains balances and what’s due now versus later.
Surfaces AI-driven payment plans and wallet options.
Schedules billing callbacks to reduce inbound calls.
Generates secure share links for family support.

Navi AI

Billing Assistant

Demo only · Mock data

Hi, I’m Navi. This is a demo with mock data — but it shows how I can explain balances, offer AI-driven payment plans, schedule callbacks, and help patients pay with digital wallets.

Where it fits

One assistant across every journey.

The same Navi AI experience supports pre-visit readiness, post-visit balance resolution, and recovery workflows — with language tuned for each specialty and vertical.

Pre-visit Module

Explain estimated responsibility, confirm readiness, and capture payment before the visit.

Post-visit Module

Close balances faster with right-time nudges, wallets, and AI-driven payment plans.

Recovery Module

Respectful outreach on aging balances with share links before collections.

Industries

Oncology, imaging, dental, pharmacy, ASC, infusion, and multi-specialty clinics.